We are looking for people with a team-first mindset, who want to help others and are motivated by pursuing excellence. Our “Ideal Team Player” excels in building trust through active listening and collaboration, while being humble, hungry and people-smart. “It’s not my job” is not a phrase you’ll hear around here. We’re team-driven, collaboration-minded and all-in, all the time.
Accounting Team Member –Full-time, Monday thru Friday, daily and monthly reconciliation of high-volume revenue postings to cash transactions in the bank. Provide reconciled documents to internal customers as part of the revenue stream process. Sorting, scanning, and processing incoming documents, facilitating bank transactions, cross-trained in accounts payable, support all activities of the Accounting department. Other duties as assigned. High School Diploma or GED, Associates Degree preferred. Proficient in Excel. Experienced in data entry and 10-key. 2 years of experience in an accounting, banking, or medical billing environment. Strong functional knowledge of mathematical concepts. Experience in a health care organization preferred.
Insurance Biller Team Member – Full-time, Monday thru Friday, 8:00am-5:00pm West location. This candidate will review reports to prepare insurance claims for filing; scrub claims for errors prior to claims creation. Research and correct charge issues that are identified by running the pre-claim scrubber filters and reports. Will be responsible for working front line rejections and denial/rejection reports received from the clearinghouse and payers. Correct any patient demographic or insurance information as needed for refiling. Address daily billing tasks in EPM. Other duties as assigned. Knowledge of medical billing and coding is strongly recommended–orthopedics experience is preferred. Must be a team player who wants to make a great contribution to a great company.
Patient Collections – Full-time, West location, potential remote work after training, assisting with accounts receivable (A/R) management for physician claims. Monitors all accounts with delinquent patient balances. Works closely with patients as well as with the front desk to collect balances, processing bankruptcies, providing patients with information or requested documentation, and review patient balance for outsourcing to Payment Monitoring or to Collections. Must be detail oriented and team player, hungry, humble and smart.
Pre-certification Coordinator – Full-time, successfully obtains prior authorization/approval for physician recommended test/procedures/surgeries by submitting necessary, accurate, and complete information to utilization management/insurance companies with correct diagnosis and procedure codes via phone, fax, and internet. Team player, hungry, humble and smart.
Refunds Coordinator –Full-time, Monday thru Friday, 8:00am-5:00pm with possible flex scheduling, Maryville location. Research and process refunds for overpayments made by health insurances, workers compensation and patients. Must be very detailed and Team-oriented. Medical billing preferred.
Workers’ Comp Coordinator –Full-time, West location, verifies WC coverage for new injuries; provides requested documentation to Case Managers, payers, and patients; resolves unpaid claims. Must be very detailed and Team-oriented. Medical billing preferred.
Medical Assistant – Full-time, Multiple job duties to assist physicians in patient care, including patient education, answering questions, removal of sutures, patient flow responsibilities. We need an ideal team player. Our goal is a good and safe work environment.
Operating Room Procedural RN – Full-time, Circulating cases in procedural room and in orthopedic surgeries. Experience in surgery or procedural areas. 5 days per week.
Physical Therapist – Full-time, West location, evaluate patients, create and carry-out plans, supervise treating assistant staff, customer service oriented, flexibility, humble hunger and people smart.
Surgical Tech – Full-time, orthopedic experience preferred, Certified Surgical Tech required, team player, total joint experience preferred.
Registered Nurse – 2 Full-time, 1 for 7a -7p (3 12 hour days), 2 for 7a -5:30p (4 10 hour days), assist in orthopedic trauma, surgical experience required, team player.
Surgical Tech – Full-time, University Orthopedic Surgeons, 7a -7p (3 12 hour days) or 7a -5:30p (4 10 hour days), assist in orthopedic trauma, Certified Surgical Tech required, team player.
Surgical Tech – PRN, Knoxville Orthopedic Surgery Center, 2-3 days per week commitment, orthopedic experience preferred, total joint experience helpful. CST and state license required.